Please allow 3-5 business days for your order to be processed and fulfilled.

Delivery times are based on orders placed between Monday-Friday.

 

You will receive your tracking details when your order has been processed and ready for collection from the courier.

 

Tracking information will take 24-48 hours to update. (If you have received your tracking information on a Friday, it may not update until Monday when the shipment is collected from our warehouse).

 

DOMESTIC SHIPPING COSTS + DELIVERY TIMES

Orders must be placed by 12pm CST to start processing on the same day. Processing time usually takes 1-2 business days. Delivery times are based on orders placed between Monday – Friday.

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Please note that we do not ship on Saturdays, Sundays, or US nationally observed holidays.

 

Please allow 7-10 business days to receive your package upon placing your order.

Due to the holidays, you may experience package delays. We will work directly with the couriers to monitor delivery updates. Please contact the courier directly by using the tracking number included in your confirmation email if you experience any delays.

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International Orders: Please note that all international orders may require customs fees and can take up to 3-4 weeks to reach its destination. International orders must be processed through a customs facility and may be held at that facility to be claimed. NRGY Cosmetics is not responsible for any customs fees.